Terms of Service

Welcome to 3DPACK.ING! Please read these Terms of Service ("Terms") carefully before using our website, 3DPACK.ING ("Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

3. Description of Service

3DPACK.ING provides an advanced 3D container packing and loading solution powered by AI. Users can input container specifications, item details, and packing instructions to optimize shipping and loading processes.

4. User Accounts

To use certain features of the Service, you must register for an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

4.1 Fair Use

Only one person can own an email associated with a user account. User accounts cannot be shared or used by multiple individuals. Violations of this policy may result in account suspension or termination.

4.2 Prohibited Automation

The UI cannot be automated. Any attempt to automate interactions with the Service is strictly prohibited and may result in account suspension or termination.

5. Subscription and Payment

3DPACK.ING offers both free and subscription-based services. Details of the subscription plans and payment terms are available on our Pricing page. By subscribing to our service, you agree to pay the applicable fees and charges.

5.1 Subscription Termination

You may terminate your subscription at any time through your account settings. Termination will take effect at the end of the current billing period, and you will not be charged for subsequent periods.

5.2 Changes to Pricing

We reserve the right to change subscription fees and charges at any time. Any changes to subscription pricing will be communicated to you in advance, and your continued use of the Service after such changes constitutes your acceptance of the new fees and charges.

6. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of 3DPACK.ING and its licensors. You may not use, copy, reproduce, modify, distribute, or create derivative works based on our content without our express written permission.

8. User Conduct

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. You also agree not to attempt to gain unauthorized access to any part of the Service.

9. Limitation of Liability

In no event shall 3DPACK.ING, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

10. Termination and Rights

We reserve the right to stop any request, or block a user temporarily or permanently, at any time, for any reason, without prior notice or liability. We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

11. No Guarantees

While we strive to provide accurate calculations and results, 3DPACK.ING makes no guarantees regarding the accuracy or reliability of the calculations provided. The nature of software means that bugs and errors may occur.

12. Calculation Monitoring

We reserve the right to peek into users' calculations and re-run them to ensure quality and performance. However, we will not share this information with third parties.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Norway, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at support@3dpack.ing.

Thank you for using 3DPACK.ING!